Customer Support Specialist - (Remote) at Snap! Mobile

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Become a Snap! Mobile Support Superhero!

Are you a customer service champion with a passion for helping schools and communities thrive? Do you enjoy building positive relationships and solving problems in a fast-paced environment? If so, the Customer Support Specialist role at Snap! Mobile might be your perfect fit!

Fueling Success in School Athletics and Activities

Snap! Mobile is the leading technology platform for school athletics and activities, empowering schools to streamline communication, fundraising, and operations. Our innovative suite of products, including Snap! Raise, Snap! Store, and Snap! Manage, has helped over 100,000 groups and teams raise more than $800 million dollars! As a Customer Support Specialist, you'll be a superhero for our users, ensuring a seamless and enjoyable experience with Snap! Mobile.

Unleash Your Inner Support Guru

Master of Many Channels: Be a champion communicator, providing exceptional support via phone calls, emails, and resolving customer inquiries efficiently.
Snap! Mobile Guru: Become an expert on our platform, resolving customer issues and troubleshooting problems with finesse.
Proactive Problem Solver: Anticipate user needs and proactively reach out to address potential issues.
Teamwork Makes the Dream Work: Collaborate with internal teams to ensure exceptional service across the board.

Why Snap! Mobile is Your Dream Support Gig

Remote Work Freedom: Enjoy the flexibility and convenience of working from anywhere within the continental US, with set working hours (11 AM - 8 PM CST).

Make a Difference in Education: Be part of a team that empowers schools and communities, fostering a love for learning and extracurricular activities.

Competitive Compensation & Growth: Earn a competitive salary ($18-$20 per hour based on experience) and be eligible for benefits like health insurance, 401(k) with company match, and paid holidays.

Fast-Paced & Rewarding: Thrive in a dynamic environment where your problem-solving skills and positive attitude are valued.

Ready to put your customer service magic to the test and join a team that makes a difference in education? Apply now and become a Snap! Mobile Support Superhero!